Contact Us - Happy Tours & Ventures

Contact Information

Reach out to us via phone, email, or visit our office

Watamu Beach Road, Next to Turtle Bay

Watamu, Kilifi County, Kenya

Find quick answers to common inquiries

What are your office hours?

Monday–Friday: 8:00 AM – 6:00 PM Saturday: 9:00 AM – 4:00 PM Sunday: Closed (emergency support available)

Do you offer group discounts?

Yes! Groups of 6+ receive up to 15% off. Contact us for custom quotes.

Can I customize my tour package?

Absolutely! All our packages are fully customizable to match your preferences and budget.

What is your cancellation policy?

Free cancellation up to 48 hours before departure. Within 48 hours: 50% refund. No-show: non-refundable.

What is the best time to visit Kenya for a safari?

The best time for a safari in Kenya is during the dry seasons:

June to October: Peak season with excellent wildlife viewing as animals gather around water sources.
January to February: Another great period with warm, dry weather and excellent visibility.
July to October: Witness the spectacular Great Migration in the Maasai Mara.

The rainy seasons (April–May and November) can be challenging for game viewing but offer lush landscapes and fewer tourists.

What safety measures do you have in place?

Your safety is our top priority. We implement comprehensive safety measures:

Vehicle Safety: Regularly maintained 4x4 vehicles with pop-up roofs, first aid kits, and communication devices
Guide Training: All guides are trained in first aid, wildlife behavior, and emergency procedures
Park Regulations: Strict adherence to national park rules and guidelines
Accommodation: We partner with reputable lodges and camps with excellent safety records
Health Protocols: Sanitization measures, clean drinking water, and knowledge of nearby medical facilities
Emergency Planning: Comprehensive emergency response plans and 24/7 support

We also recommend comprehensive travel insurance for all our clients.